Need Advice? Talk to an Expert
Technology Solutions for Your Food Service Operation
Need Advice? Talk to an Expert
Elevating the dining experience for every guest from patients to students. Food service is a vital support system for non-commercial organizations such as healthcare, senior dining, schools and other community programs. We provide the specialized tools your operation needs to make service feel personal and efficient, ensuring that every guest enjoys a seamless experience.
Back of House helps you identify the right technology, compare vetted vendors, and get expert advice. As a Gordon Food Service customer, you can access exclusive discounts and personalized guidance to improve efficiency and control costs.
Why is technology important for food service operations?
Technology helps food service operations run more efficiently, consistently, and improves visibility into costs so operators can make data informed decisions that improve both the experience and the bottom line.
The right tools can help you:
- Lower labor costs through automation
- Ensure food safety compliance
- Prevent expensive equipment downtime
- Enhance the dining experience
- Manage special diet needs and food allergens
- Gain visibility and reporting across your entire operation
Operations
Up to 30% off monthly
Available in the US + Canada
Designed to help hospitality and healthcare operators safely navigate the complexities of guest allergies and dietary requirements.
What Foodini Does
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Automate the process of matching menu items with guest allergens
- Generates digital dietary menus with ingredient changes for the kitchen
- Integrates with existing inventory and POS systems
- Provides a centralized database for staff to quickly
Best For
- Restaurants
- Healthcare
- Education
- Senior Dining
Key Features
- Automated allergen filtering
- Digital dietary menus
- Ingredient transparency tools
- Staff education portal
Why It Matters
- Enhances guest trust by providing accurate dietary information
- Reduces liability by replacing manually updated paper allergen charts
Up to 15% off annually
Available in the US + Canada
Detect contaminants, monitor safety compliance, receive real-time alerts.
What PathSpot Does
-
Scans hands to detect contamination risk
-
Provides real-time compliance analytics
-
Creates a digital safety record for audits
-
Monitors critical hygiene behaviors across staff
Best For
- Restaurants
- Healthcare
- Education
- Senior Dining
Key Features
- Hand scanner for instant verification
- Safety dashboards + alerts
- Compliance tracking
- API integrations
Why It Matters
- Proper hygiene is mission critical
- Reduce risks associated with outbreaks and contamination
Up to 15% off the list price
Available in the US + Canada
Everything you need in one place: inventory sensors, temperature monitoring, digital checklists, time clocks, team communication.
What Jolt Does
- Digitizes all your checklists, logs, and routine work
- Automates temperature monitoring
- Provides a built-in communication hub
- Simplifies staff onboarding
Best For
- Restaurants
- Retail
- Grocery
- Hotels
Key Features
- Inventory sensors for real-time monitoring
- Time clock & staff task assignments
- Onboarding & performance tracking
- Customizable SOP templates
Why It Matters
- Reduces manual errors in compliance
- Ensures food safety documentation is always audit-ready
- Helps train frontline staff quickly
1 Month Free
Available in the US + Canada
Platform built for culinary teams focused on scaling through improved recipe costing accuracy to work as your source of recipe data truth.
What meez Does
- Leverages a database of 2,500+ ingredients for yields and prep loss
- Visualizes ingredient changes using analytics to see their budget impacts
- Syncs ingredient costs and purchasing data into accounting systems
- Sets up database and nutrition labeling with culinary experts
Best For
- Restaurants
- Hospitals
- Senior Living
- Golf Courses
Key Features
- Nutrition labeling
- Invoice scans & processing direct to your account
- Menu costing & engineering in real-time
- Concierge service of admin experts
Why It Matters
- Accurate food costs that protect profit margins
- Central source for recipe consistency
- Automates syncing invoice data directly to accounting systems
Up to 20% off
Available in the US + Canada
Offload labor intensive tasks like running food, bussing table and managing large service areas.
What Bear Robotics Does
- Providing self-driving robots for running, bussing, and transporting
- Reduce strain on staff
- Enhance responsive during large events or high-volume operations
Best For
- Senior Dining
- Ghost Kitchens
- Hotels
- Education
Key Features
- Autonomous navigation
- Award winning, spill-proof design
- Multiple service modes (runner, busser, transporter)
- Safe obstacle avoidance
Why It Matters
- Supports staff without sacrificing service
- Reduces human physical labor
- Allows team to spend more time with residents, students or patients
Training & Safety
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Up to 20% off
Available in the US
ANAB-accredited online training for food handlers, allergens, and managers.
What Trust20 Does
-
Provides ANAB-accredited online food safety certification
-
Offers food handler, allergen awareness, and manager-level training
-
Ensures compliance for regulated facilities
Best For
- Restaurants
- Healthcare
- Education
- Senior Dining
Key Features
-
Online, self-paced training
-
Role-specific certifications
-
Group enrollment options
Why It Matters
- Food service operations require strict food safety controls
- Maintain compliance for meal programs
- Reduce risk and liability for operators
Up to 10% off
Available in the US + Canada
Specialized training platform featuring a comprehensive library of thousands of videos and courses designed specifically for frontline teams.
What Pineapple Academy Does
-
Provides learning management system
- Monitor team training completion, engagement, and feedback
- Create and upload your own training content
- Share your expertise with others trainers
Best For
- Restaurants
- Healthcare
- Education
- Senior Dining
Key Features
-
Online, self-paced training for visual learners
-
Vast library of specific courses
-
Turnkey onboarding packages
Why It Matters
- Ensure consistent service and safety standards
- Decrease training time so staff can focus on guests
Guest Experience
Up to 30% off monthly
Available in the US + Canada
Real time feedback loops; engage guests across channels and monitor guest sentiments at scale.
What Benbria Does
-
Collects feedback in real time via SMS, QR code, email, and kiosk
-
Centralizes guest sentiment and issue management
-
Helps teams respond instantly to service issues
-
Provides reporting for leadership on satisfaction trends
Best For
- Restaurants
- Healthcare
- Education
- Retail
Key Features
-
Multi-channel feedback collection
-
Automated alerts and response workflows
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Dashboards for trends, complaints, repeat issues
-
Guest-facing communication tools
Why It Matters
-
Track resident dining satisfaction and dietary issues
-
Improve patient meal service feedback loops
- Monitor student dining experience at scale
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