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Hilary Young

Strategy
Marketing

As the Head of Marketing for Back of House, Hilary oversees the marketing efforts to reach restaurant operators, educate Gordon Food Service reps about the benefits of technology, and shine a spotlight on the Back of House technology partners.    

Prior to working for Back of House, Hilary served as the Head of Brand Strategy for Torchlight Technology. She started her career in television production for The Colbert Report, HBO, MTV, VH1 and CollegeHumor.com, where she managed production of sponsored content partnerships. Eventually, she shifted her focus away from TV and video to content and branding—still utilizing her skills as a storyteller through a different medium.

 

RESOURCES & ARTICLES

The Latest from Hilary

Increasing Repeat Business in Restaurants: Why Regulars Matter More Than Ever
Loyalty Programs

Increasing Repeat Business in Restaurants: Why Regulars Matter More Than Ever

Learn how to improve restaurant customer loyalty by cultivating regulars, reducing friction, and driving repeat business for long-term...

Back of House Goes to the National Restaurant Association Show
Technology & Innovation

Back of House Goes to the National Restaurant Association Show

Our team shares observations about restaurant industry trends, technology, and innovations from this year’s National Restaurant...

Taking Advantage of World Cup Excitement in Your Restaurant
Staffing & Culture

Taking Advantage of World Cup Excitement in Your Restaurant

Explore World Cup restaurant opportunities and how restaurants can capture demand spikes, watch parties, and new customer acquisition...

How To Hop on the Top Value Dining Trends Without Hurting Profits
Growth & Marketing

How To Hop on the Top Value Dining Trends Without Hurting Profits

Value dining trends are up as cost-conscious consumers look for ways to save. Find out how to attract deal-seeking diners without...

How To Build a Restaurant Marketing Strategy and Communications Plan
Growth & Marketing

How To Build a Restaurant Marketing Strategy and Communications Plan

Learn how to build a restaurant communications strategy that strengthens staff, boosts marketing, and drives PR success for new and...

When Politics Affect Your Restaurant Business, Think Outside the Box
Loyalty Programs

When Politics Affect Your Restaurant Business, Think Outside the Box

Discover creative tips to help you deal with the unique restaurant business challenges that happen when food service and politics...

Our Top 7 Restaurant Predictions for 2026
Growth & Marketing

Our Top 7 Restaurant Predictions for 2026

Discover 2026 restaurant trends, including profitability strategies, AI, marketing shifts, and technology decisions shaping the future...

The Most Surprising Innovations in Restaurant Tech
Trends & Innovation

The Most Surprising Innovations in Restaurant Tech

Technology trends for restaurants in 2025 will include AI, automation, and robotics--all in an effort to increase efficiency and...

The Impact of AI on Restaurant Operations
Trends & Innovation

The Impact of AI on Restaurant Operations

Explore some innovative ways large restaurant chains use AI to streamline operations and increase efficiency. Today, you can use similar...

How Technology Can Help Your Restaurant Navigate Minimum Wage Changes
Trends & Innovation

How Technology Can Help Your Restaurant Navigate Minimum Wage Changes

With changes coming to tip credit laws, technology can help your restaurant adjust and stay profitable.

6 Ways AI Can Improve Your Restaurant Operations
Restaurant Software

6 Ways AI Can Improve Your Restaurant Operations

Not sure how AI can enhance your restaurant's operations? Here are 6 ways to create more efficiencies with the emerging technology.