MEET OUR TEAM

Chip Gregory

SALES

ENGAGEMENT

Chip Gregory is a food service and restaurant industry veteran, having started his career as the owner/operator of a family-style restaurant in Columbus, Ohio. After transitioning into a career spanning nearly two decades with GFS, Chip was able to utilize his years of food service and restaurant operations to help restaurant operators put digital tools into action--allowing them to save time, better train their staff, control costs, and drive customer counts.

As the Sales and Engagement Lead for Back of House, Chip bridges the gap between theoretical operations and the reality of the food service world. With a clear focus on technology education and support, Chip is able to help customers in practical ways and get them connected to the best resources for their business. He also gives educational talks, facilitates trade shows and partner events, and is a delight to share experiences with. Look out for him in your local area!

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RESOURCES & ARTICLES

The Latest from Spencer

Loyalty Programs

Creating Restaurant Customer Profiles (and What To Do With Them)

Find out what to do with restaurant customer data to get a better understanding of who your customers are and how they spend.

Technology & Innovation

Back of House Goes to the National Restaurant Association Show

Our team shares observations about restaurant industry trends, technology, and innovations from this year’s National Restaurant...

Operational Efficiency

Top 10 Takeaways From the Spring 2026 Back of House Podcast Season

We highlight some of the keys to success for the colorful and varied roster of guests from the Spring 2026 season of the Back of House...

Staffing

10 Ways to Reduce Stress for Your Restaurant Staff and Boost Retention

Learn 10 practical ways to reduce stress for restaurant employees, prevent restaurant staff burnout, and boost employee retention in...

Staffing & Culture

Taking Advantage of World Cup Excitement in Your Restaurant

Explore World Cup restaurant opportunities and how restaurants can capture demand spikes, watch parties, and new customer acquisition...

Growth & Marketing

How Your Restaurant Can Capitalize on High-Protein Food Trends

Get the tips and tech you need to capitalize on today’s high-protein food trends. Our experts break down the operational and marketing...

Staffing

Learning From the Noma Scandal: Tips for Effective Restaurant Staff Training

In the aftermath of the staff abuse scandal involving famous Noma chef René Redzepi, we offer tips for staff training that can improve...

Staffing & Culture

Prepping for Outdoor Dining Season: A Restaurant Patio Preparation Guide

Get your restaurant ready with this outdoor dining season preparation guide, covering operations, staffing, and marketing tips for patio...

Profitability & Cost Control

5 Pro Tips for Setting Your Restaurant Technology Budget

Check out these expert-level tips for setting your restaurant technology budget and controlling your restaurant technology costs by...

Growth & Marketing

How To Hop on the Top Value Dining Trends Without Hurting Profits

Value dining trends are up as cost-conscious consumers look for ways to save. Find out how to attract deal-seeking diners without...

Staffing

5 Ways We're Already Using AI in Restaurants

AI isn’t just for the major restaurant chains. Independent operators can benefit from using AI in restaurants for staffing, waste...

Operational Efficiency

4 Things You Can Do Today To Increase Restaurant Profits

Learn realistic ways to increase restaurant profits with creativity and some help from cutting edge restaurant tech.

Trends & Innovation

Top 10 Takeaways of the Fall Back of House Podcast Season

Check out our favorite moments from the Fall 2025 season of So You Want to Run a Restaurant, where we chat with chefs, owners and...

Growth & Marketing

Our Top 7 Restaurant Predictions for 2026

Discover 2026 restaurant trends, including profitability strategies, AI, marketing shifts, and technology decisions shaping the future...

Growth & Marketing

5 Ways to Improve Your Restaurant Operation When Business Is Slow

Things are slow in the restaurant biz after the holiday rush. Use this time to work on your marketing and other long-term projects.

Growth & Marketing

I'm Opening a Restaurant, What Tech Do I Need?

Learn what should be in your restaurant tech stack in order to operate a profitable restaurant. After a point of sale system, what’s...

Trends & Innovation

The Top Restaurant News Stories From This Year

Looking back at the biggest restaurant news stories from 2025, from price pressure to AI.

Trends & Innovation

Make These 5 Resolutions To Increase Restaurant Profitability in 2026

Come out of the gate swinging in 2026 with our experts’ top New Year’s Resolutions for ways to improve your restaurant profit margin.

Profitability & Cost Control

POS Data Analysis for Restaurants: Set and Hit Your Financial Targets

Learn how to use restaurant POS software and POS data analysis to set financial goals, optimize sales, and improve your profitability.

Growth & Marketing

Your Restaurant Communication Strategy: Use Emails, Texts, or Both?

Learn how managing customer relationships with emails and texts supports your restaurant communication strategy and boosts guest...

Growth & Marketing

Deepening the Restaurant Customer Experience

Learn how to improve your restaurant customer experience with quality, service, atmosphere, menu insights, technology, and loyalty...

Trends & Innovation

Using Restaurant AI Technology To Improve Business Operations

Learn about AI tools for restaurant management, including some you may already have. They can help with operations, staffing, and...

Growth & Marketing

Restaurant Holiday Preparation: Lessons from the Busiest Season of the Year

Get expert advice on restaurant holiday preparation. Learn how to do holiday planning for restaurants, from staffing to marketing, for a...

Trends & Innovation

The Food Truck Tech Checklist: Your Must-Have Solutions

A food truck startup needs more than great food to thrive. Our food truck tech checklist covers everything you need to drive success.

Operational Efficiency

One Vendor or Many? Choosing the Right Restaurant Tech Strategy

Restaurant tech can save time and money, but how many vendors do you need to get results? Explore the pros and cons of a multi-vendor...

Technology & Innovation

How AI Can Help Restaurants Improve Kitchen Efficiency

Learn how AI-powered solutions are empowering restaurant operators to boost kitchen efficiency, redefine customer satisfaction, and more.

Growth & Marketing

Restaurant Personalization Is Changing Customer Habits

Restaurant personalization satisfies customers who crave a new kind of service. Use it to increase customer satisfaction and encourage...

Trends & Innovation

5 Ways To Make Your Restaurant More Sustainable

Learn five things eco-friendly restaurants do and explore tech-based solutions that can help improve your sustainability — and your...

Ordering & Delivery

Adding Online Ordering to Your Restaurant’s Website

Learn how adding online ordering to your restaurant’s website will help you redefine service excellence, as well as what you need to do...

Scheduling

3 Ways to Improve Restaurant Work-Life Balance Through Tech

Learn three ways to improve the work-life balance for you and your staff by implementing restaurant technology.

POS Systems

An Introductory Guide to Restaurant POS Systems

Learn the basics of using restaurant POS systems, look at the key pieces of POS hardware, and discover what questions to ask when...

SUCCESS STORIES

Spencer’s Case Studies

A New Website to Support Business Growth

Cleo’s Southern Cuisine began as a single-location restaurant in Chicago’s vibrant Bronzeville neighborhood. But by 2021, Cleo’s had become a local sensation – the subject of glowing reviews and enthusiastic media coverage. That’s when owner, operator, and head chef Kristen Harper realized her growing business was going to need a new website.

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Improving Social Marketing for a Strong Brand and Successful Launch

Located near Columbus, Ohio, Three Creeks Kitchen + Cocktails had a great menu and strong vision, but wanted to boost their profile using social media marketing efforts ahead of their grand opening.

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Turning an Event Space into a Ghost Kitchen

Located in Cocoa, Florida, Timeout Plus Sports Bar is a successful bar and grill that had an event space attached to the restaurant. Seeing the space go underutilized, owner Robert Boyd decided it would be better to renovate the space for a ghost kitchen venture.

Read Case Study

Interested in a Consultation?

Book a Free Discovery Call
We’ll get to know you, your business, your goals, and your challenges to figure out if we can find a tech-focused solution for your restaurant. See our areas of focus.
Choose a Package
From a single consultation to ongoing support, you can pick a package and then schedule your official consultation meeting.
Actionable Advice - No Sales Pitch!
Depending on your ask, we will take 1-2 weeks for research and put together a custom plan of action including recommendations, vendor solutions, deals, and next steps.

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