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Solutions for Scaling Multiple Units With Tech
Get Free Advice from an Expert.
As a multi-unit operator, your challenges aren’t just bigger, they’re different. Managing 10, 50, or 100+ locations across the nation and multiple regions requires a shift from managing the floor to systems. Consider a digital transformation to drive profitability and operational consistency across every unit.
What works for a single pizza place or a food truck often fails at the enterprise level. The need for specialized tech is driven by scalability, consistency, and centralized oversight.
That's why we've done the research for you; there's no need for you to spend hours combing reviews on the internet, no matter your size or stage of business.
The Strategy Behind Technology For Multi-Units
Scaling from a few locations to a regional or national brand requires a shift from individual oversight to a data-driven system. Multi-unit tech isn't just about functionality; it's about survival in a competitive market.
From an operational and safety perspective, tech is no longer optional for multi-unit groups aiming to maintain a clean, safe environment.
What To Consider Before Investing
Before switching vendors or investing in new software, enterprise leaders should evaluate how a solution fits into the long-term strategy.
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Does the new tech integrate seamlessly with your existing stack, such as your POS, loyalty programs, and accounting software?
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Can you push a menu change to 100 locations instantly while still allowing localized promotions?
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How long does it take to train 100% of your frontline team?
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Does the system provide a live view of the specific metrics, such as sales mix, product mix, and labor-to-sales ratios?
Our Top Picks
Our team of experts has identified the top tech solutions, from advanced POS platforms to automated workforce tools specifically for multi-unit operators. For large-scale groups, the real value lies in the implementation model, ecosystem synergy, and flexibility. Take your specific needs into careful consideration is the only way to grow with intention.
Any paid partnerships have no influence on our evaluations and suggestions. All our opinions are our own.
Operational Systems
$1,000 off implementation
Olo is a leading open SaaS platform for the restaurant industry that enables multi-unit brands to manage digital ordering, delivery, and guest engagement at scale.
Features
- An integrated delivery management system that allows operators to offer delivery through their own channels and third-party delivery providers
- Synchronizes orders from third-party marketplaces directly into the restaurant's POS, ensuring menu and pricing consistency
- Handles high-volume digital traffic, allowing guests to order via web, mobile apps, or social media
- Marketing and guest data tools that helps operators personalize the guest experience
- A specialized payment processing system designed for complex transactions, including fraud prevention and split-tender support
Integrations
Olo integrates with over 300 providers across POS systems, delivery services, loyalty programs, and payment gateways.
Support
Up to $999 off
Toast’s straightforward interface, array of features, and seamless integration with apps for staff management make it an ideal choice for restaurants wanting an established POS system. It’s easy to use and allows you to scale with one POS provider.
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Features
- Handhelds and contactless ordering
- Payroll and team management solutions
- Collect valuable data for marketing and loyalty programs
- Customized interface and integrations
- Robust reporting
- Continue service during a network disruption with offline mode
Payment Processing
Toast will work with you to build a custom payment processing rate that fits your restaurant's unique characteristics and needs. Their hardware and software is equipped with technology to help you prevent fraud and protect your and your customers’ data.
Integrations
Toast offers integrations with almost 90 of the most-used restaurant software solutions for scheduling, accounting payroll, inventory, and delivery. You can explore all Toast integrations to see for yourself.
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Support
Toast offers 24/7 support for all of their restaurant partners, so you can call them at any time to troubleshoot a problem. You can choose between self-service onboarding or onsite + remote onboarding with a dedicated consultant to get started. They also have an online Customer Care center with articles, walkthroughs, system updates, and relevant news to stay up-to-date.
Up to $1,000 off
SpotOn is built for omnichannel success, offering flexible ordering options—from dine-in to online to QR code—to meet guests where they are. Its all-in-one platform includes powerful tools for labor management, scheduling, tip tracking, and payroll prep.
Features
- Offline mode
- Easily integrate with 30+ partners
- Digital waitlist and reservations
- Reporting
- QR code capabilities
- Market research capabilities
- Seamless transitions with 4G LTE connectivity
- Online ordering
- Labor management
- 90 fully interactive reports
- Custom website builds
Payment Processing
SpotOn’s standard payment processing rate is 1.99% + 25 cents per transaction. For Reward, international, corporate, and keyed-in cards, the rate is 2.99% + 25 cents per transaction. You can also talk through custom rates with the SpotOn team, and month-to-month contracts mean you aren’t locked in for multiple years and stuck with rate increases.
Integrations
SpotOn has 35+ integration partners that enable online ordering, digital waitlists and reservations, staff management, and reporting. You can check out all of the integration partners on SpotOn’s website.
Support
SpotOn offers white glove support, 24/7 support via phone call, in-person hardware installation, face-to-face staff training, ongoing virtual training, and support for staff and management.
1 Month Free
Available in the US and CA
meez is a recipe management platform built for culinary teams with 5+ locations or concepts. Drive consistency, improve recipe costing accuracy, and boost overall profitability in a chef-friendly UI built to work as your source of recipe data truth. Works as a standalone or with your existing ERP!
Features
- Offline mode
- Easily integrate with 30+ partners
- Digital waitlist and reservations
- Reporting
- QR code capabilities
- Market research capabilities
- Seamless transitions with 4G LTE connectivity
- Online ordering
- Labor management
- 90 fully interactive reports
- Custom website builds
Payment Processing
SpotOn’s standard payment processing rate is 1.99% + 25 cents per transaction. For Reward, international, corporate, and keyed-in cards, the rate is 2.99% + 25 cents per transaction. You can also talk through custom rates with the SpotOn team, and month-to-month contracts mean you aren’t locked in for multiple years and stuck with rate increases.
Integrations
SpotOn has 35+ integration partners that enable online ordering, digital waitlists and reservations, staff management, and reporting. You can check out all of the integration partners on SpotOn’s website.
Support
SpotOn offers white glove support, 24/7 support via phone call, in-person hardware installation, face-to-face staff training, ongoing virtual training, and support for staff and management.
Workforce Management
25% off annually
Available in US + CA
Push Operations is an all-in-one employee management platform designed specifically for multi-unit restaurant operators to streamline scheduling, payroll, HR, and time tracking under a single dashboard.
Features
- Consolidates hours across different locations
- Automatically calculates labor rules, overtime, and holiday pay
- Creates and distributes schedules
- Real time labor-to-sales forecasting
- Standardizes and digitize the hiring process
- Integrated, biometric time tracking
Integrations
Push Operations connects directly with leading restaurant point-of-sale systems, including Toast, Square, and Lightspeed, to seamlessly pull real-time sales data against your live labor costs.
20% off
Available in US + CA
HigherMe is an all-in-one applicant tracking and hiring platform built specifically for multi-unit franchise and restaurant operators to manage high-volume, hourly recruitment at scale.
Features
- Allows candidates to book directly to manager's calendar
- Capture applicants instantly via SMS and QR codes
- Ranks applications based on specific criteria
- Enables new hires to digitally complete onboarding before first shift
Integrations
HigherMe integrates directly with core restaurant labor and payroll ecosystems, such as 7shifts, Clearview, Netchex, Paychex, and ADP, to automatically sync new hire profiles into active employee schedules and payroll lines.
Sales and Marketing
10% off monthly
Available in US
Owner.com is an all-in-one digital growth and direct-ordering platform that enables independent and multi-unit restaurant operators to optimize their websites, bypass third-party marketplace commission fees, and drive guest reorders.
Features
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Swaps old templates for tested website architecture
- Direct first-party ordering without aggregator commissions
- Translates menu in structured search data
- Indexes dishes to rank higher on local search engine results pages
- Track individual guest patterns to personalize campaigns
Integrations
Owner.com functions as a guest-facing layer that integrates directly with core restaurant point-of-sale systems, kitchen ticketing hardware, and on-demand delivery dispatch fleets to seamlessly route orders directly to your line.
25% off annually
Available in US + CA
Localyser is a centralized, AI-powered reputation management and customer experience platform built specifically for multi-location restaurant brands to monitor, analyze, and respond to guest feedback across the digital web.
Features
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Centralizes guest reviews from every major platform
- Localizes natural language to automatically draft responses
- Pulls reviews directly from aggregators to measure kitchen execution
- Automates guest surveys immediately after a transaction
Integrations
Localyser connects with over 75 external data sources, tracking communication across social channels like Instagram and Facebook, while feeding customer profile updates into CRMs such as HubSpot, ActiveCampaign, and Salesforce.
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