Zach and Claudia discuss the landscape of restaurant online ordering including the pros and cons of third-party services, whitelabeled management programs, in-house delivery platforms, and the items that travel well (and those that don't). We're then joined by Brandon Styll, Owner of Newlight Hospitality Group and the host of Nashville Restaurant Radio. Brandon has been in Nashville and the restaurant industry for over 30 years. He talks to us about how his restaurants are handling labor issues, innovation, customer expectations and tipping culture in a post-pandemic world.
Recent Episodes
Chef Zachary Engel: So You Want to Build a Non-Traditional Restaurant Culture?
Chef Zachary Engel tells us how taking chances on his menu, wine list and on his employees has ultimately translated into success for his Chicago restaurants.
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Chef Michael Salmon: So You Want to Build A Human-Centered Restaurant?
Michael Salmon’s Flybird is the top chicken spot in Delray Beach. Hear the story that led him here, with stops in the Caribbean and Midtown Manhattan along the way.
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Liz Einhorn: So You Want to Scale Your Restaurant Business?
Liz Einhorn, founder of Experience Threee, is all about helping restaurants grow their businesses strategically.
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