Trends & Innovation

How Restaurant Technology Platforms Are Making Restaurants More Efficient

We've gotten some expert insight on how restaurant technology platforms are improving efficiency in the restaurant industry.

Disrupting the Labor Model: Chef D. Brandon Walker's Personal Approach

Back of House spoke to LA-based Chef D. Brandon Walker about his interesting career and philosophy for building restaurant work culture.

How On-Demand Staffing Apps Are Helping Restaurants Fill Scheduling Gaps

As many restaurants remain understaffed, some are turning to on-demand hiring apps to fill open shifts. We breakdown how they work.

How This Restaurant Puts Accessibility and Inclusivity Front and Center

Contento founders Yannick Benjamin and George Gallego share their goals for the restaurant and what they hope goal and what they hope others can learn from the space.

How to Launch a Customer Membership or Subscription Service at Your Restaurant

A growing number of restaurants are creating subscription-based offerings that lock in customers. Here's how to start your own membership program.

How to Use Text Message Marketing to Boost Restaurant Profits

We dive into the basics of SMS marketing for restaurants, along with best practices to get the most out of every texting campaign.

How This Restaurant’s Membership Club Drives Repeat Business

El Lopo owner Daniel Azarkman share insights into his restaurant's "take-care-of-me" membership club.

6 Professional Development Ideas to Retain Your Restaurant Staff

Here are 6 ways you can use professional development strategies to improve restaurant staff retention and reduce turnover.

How to Create an Employee Incentive Program at Your Restaurant

If you’re on the fence about investing in your own employee incentive program, we break down some of the benefits to consider.

How This Independent Restaurant Built a Thriving CPG Line

Little Sesame co-founder Nick Wiseman talks about growing from an independent restaurant into a nationwide retail brand.

How This Restaurant Uses QR Codes and Pooled Tips to Boost Wages and Customer Satisfaction

We chat with Bartaco president Anthony Valletta about the restaurant chain's recent staffing model shift and how it’s paying off.

Why This Restaurant Consultant Believes Sustainability Should be a Core Component of Operations

Restaurant consultant and veteran operator Frank Klein on why he believes it's crucial that every operator pay close attention to their environmental footprint, plus his advice on how to do so.

How to Spot a Fake Google Restaurant Review and What to Do if You Receive One

How to manage online customer reviews and what to do if you suspect a fake Google review

10 Steps Restaurant Operators Can Take Now to Prepare for a Potential Recession

How to protect your restaurant financially, whether a recession hits or not

What to Know Before Launching a Restaurant Meal Kit Program

Meal kits are now trendier than ever before. Here's what you should consider before introducing a meal kit program through your restaurant.

Is a Self-Serve Wine & Beer Tap System Right for Your Restaurant?

We break down the pros and cons of investing in a self-serve beer and wine tap system.

How Restaurants Can Benefit From Working With a Food Photographer

What you need to know when hiring a food photographer, plus how to maximize your investment at the actual shoot.

Are Ghost Kitchens a Stepping Stone to Opening a Brick and Mortar?

Operators weigh in on the pros and cons of starting a brand as a virtual restaurant, when the future goal is to open a brick and mortar.

The Pros & Cons of Cloud Kitchens & Ghost Kitchens

Is this restaurant model right for your business? We walk you through the emerging world of ghost kitchens to help you decide.

What Does the Future of Restaurant Robotics Look Like?

A look at the future of robotics and automation across the industry, from QSRs to fine dining, chains to independent restaurants, and beyond.

What Advances in Robotics Mean for Restaurant Labor

We chat with Dexai Robotics cofounder Anthony Tayoun about robotics and how automation is transforming restaurant kitchens.

The 7 Best Restaurant Franchises to Buy or Own

Breaking down the costs and benefits of some of America's most popular and up-and-coming restaurant franchises.

Bubble Dining: Should Your Restaurant Use Bubble Tents for Outdoor Dining?

The bubble tent was a welcome savior for many restaurants in late 2020. Should you invest in them long-term?

A Guide to Text Message Recruiting and Hiring for Restaurants

A look at how, why, and when to use text messaging to recruit and hire new employees in the restaurant industry