Back of House Articles

Let AI Handle Your Restaurant Phones Without Losing the Human Touch

The latest technology for voice AI for restaurants can improve operations without sacrificing a human service experience. Learn how.

The Pros and Cons of Using Third-Party Restaurant Delivery Apps

Millions rely on food deliveries. Explore the advantages and drawbacks of third-party delivery apps and whether restaurant delivery apps are right for you.

How to Do Marketing for Restaurants at Every Stage of Growth

Learn how to do marketing for restaurants at every growth stage using data-driven strategies, free tools, and scalable tech to drive real results.

Are Ghost Kitchens, Virtual Restaurants, and Cloud Kitchens the Same? Not Quite!

Explore the differences between virtual kitchens, cloud kitchens, and ghost kitchens, and discover some of the top tech for these innovative kitchen concepts.

The Food Truck Tech Checklist: Your Must-Have Solutions

A food truck startup needs more than great food to thrive. Our food truck tech checklist covers everything you need to drive success.

Use These Restaurant Menu Design Changes to Boost Your Profit

Flapjack founder Patrick McDonnell provides useful tips on how effective restaurant menu design can improve your profit margin.

Create Synergy Between Your Restaurant Website and Social Media Accounts

Discover why it’s essential that you create a restaurant website and social media presence that work in coordination with one another.

6 Important Restaurant Server Interview Questions

The first step to retaining staff is hiring the right people. Discover effective restaurant server interview questions to help you conduct better job interviews

Improve Restaurant Operations by Streamlining Staff Communication

Your staff is crucial to your success. Learn how restaurant communications can improve operations by raising morale, boosting efficiency, and reducing turnover.

5 Easy Things To Do With Your POS Data To Boost Your Bottom Line

Learn how to use POS data to increase restaurant revenue to improve your bottom line through better menu pricing, inventory management, and shift scheduling.

One Vendor or Many? Choosing the Right Restaurant Tech Strategy

Restaurant tech can save time and money, but how many vendors do you need to get results? Explore the pros and cons of a multi-vendor approach vs. consolidation.

Fast, Low-Cost Marketing Strategies That Actually Work for Small Restaurants

Explore low-cost, high-impact marketing strategies for small restaurants with a focus on small restaurant marketing ideas that are proven to get results.

What the Back of House Team Thinks About ... QR Codes for Restaurants

A panel of Back of House team leaders tell us how they really feel about QR codes for restaurants.

The Most Common Food Safety Violations (and How To Fix Them Fast)

Learn about the most common food safety and health code violations that are seen in restaurants and how to prevent or fix them.

Developing Restaurant Staff Training That Can Scale as You Grow

Get an expert’s insights on training for restaurant staff from Sara Delgado, Product Marketing Manager for mobile restaurant staff training app Opus.

How AI Can Help Restaurants Improve Kitchen Efficiency

Learn how AI-powered solutions are empowering restaurant operators to boost kitchen efficiency, redefine customer satisfaction, and more.

Recruit to Retain: How to Build a Dedicated Restaurant Team

Get an expert’s perspective on major restaurant recruitment and retention challenges and recommendations for proven restaurant labor management strategies.

The Top 5 Benefits of Inventory Management Software

Discover how inventory management software helps restaurants reduce waste, save time, improve ordering accuracy, and boost profitability.

Restaurant Personalization Is Changing Customer Habits

Restaurant personalization satisfies customers who crave a new kind of service. Use it to increase customer satisfaction and encourage repeat business.

5 Ways Restaurant Hiring Software Can Help Attract Qualified Candidates

Look into effective ways to leverage restaurant hiring software, including posting across multiple job platforms and automating candidate vetting.

The 5 Most Effective Types of Restaurant Loyalty Programs

Check out 5 popular restaurant loyalty programs and learn the pros and cons of each. You can increase revenue by building a solid group of regulars.

Unlock the Power of Your Restaurant’s POS Data

Curious about the importance of POS data? Dive into six key numbers you should be getting out of your POS reporting and learn what to do with them.

How Your Restaurant POS System Factors Into Your Tech Stack

Scott Youkilis, Restaurateur in Residence at SpotOn, provides insights on the important role a restaurant POS system plays in your restaurant tech stack.

How Restaurants Can Adapt to Rising Food Costs Without Hurting Margins

Explore practical tips on how to reduce food costs in a restaurant even as the hospitality industry grapples with the rising cost of food.