Back of House Articles

Getting the Most Out of Your Restaurant’s Loyalty Program with Technology

Learn how emerging technology and customer data power loyalty programs for restaurants and help businesses stand out.

Expert Ways to Increase Your Restaurant’s Profit Margin

Veteran restaurant owners share advice for operators on how to build a world-class staff, increase restaurant profit margins & continually wow customers.

5 Ways Technology Can Help Your Restaurant Save Money

We've identified 5 ways to increase restaurant sales using the power of technology.

Ways to Increase Restaurant Sales By Optimizing Your Menu

A surprising way to increase restaurant sales? Tap into restaurant inventory management to optimize your menu.

How to Maintain Your Restaurant Air Conditioning & Ventilation During COVID

The pandemic has made clean air a paramount concern in restaurants. Here's how to price, maintain, and support this critical system, now and into the future.

How to Decide Whether You Should Hire a PR Agency for Your Restaurant

Your restaurant has a story to tell. A publicist works to get the media to bring it to the world.

How to Start a Restaurant in NYC (Successfully)

Everything you need to know about how to start a restaurant in New York City.

The Psychology of Strong Menu Design Is Simpler Than You Think

The best menus will appear to the customer as effortless and comforting as excellent service. Here's how to improve yours, without tricks.

How to Create a Floor Plan for Your Restaurant

How to get started on designing the ever-crucial floor plan for your restaurant.

How to Choose a Restaurant Location That Maximizes Profits

Location plays a central role in nearly any restaurant business plan. We break down what to weigh when choosing a restaurant location.

Exploring New Revenue Streams to Increase Restaurant Profitability

Increase restaurant sales and attract loyal customers by getting creative and trying out new revenue streams for your restaurant business.

How to Calculate Food Cost for Your Restaurant: Percentages & Formulas

A complete guide on how to calculate restaurant food costs and why it’s so important for independent restaurant owners and operators to track.

How to Create a Successful Event Series at Your Restaurant

Restaurant events can boost revenue on slower nights, build customer loyalty, attract new guests, and increase brand awareness. We break down how to make sure your event planning efforts are a success.

How On-Demand Staffing Apps Are Helping Restaurants Fill Scheduling Gaps

As many restaurants remain understaffed, some are turning to on-demand hiring apps to fill open shifts. We breakdown how they work.

How to Use Demographic Data to Pick a Location for Your Restaurant

Your restaurant will live and die by the quality of the location you select. Here's how to use data about your area and your potential customers to make the right decision.

The Best Way to Track Your Restaurant’s Inventory

Tracking inventory is key to running a profitable restaurant. Here's how to manage your food inventory the right way to save money and avoid waste.

How This Restaurant Puts Accessibility and Inclusivity Front and Center

Contento founders Yannick Benjamin and George Gallego share their goals for the restaurant and what they hope goal and what they hope others can learn from the space.

How to Ask for and Apply Customer Feedback at Your Restaurant

Customers have more ways to register their opinions than ever. Here's how to make sure you're getting useful information when they have something to say.

How to Navigate and Negotiate Contracts with Third-Party Food Delivery Platforms

A look at some of the major areas to look out for before signing a partnership agreement with a third party delivery platform

A Guide to Restaurant Inventory Management & Purchasing Software

Discover how inventory management and purchasing software can streamline restaurant operations, reduce waste, and boost profitability.

How to Step Up Your Marketing Strategy with Customer Birthday Promotions

Birthday email promotions are an important part of restaurants’ marketing strategy. We break down how to make your campaigns more effective.

How to Launch a Successful Event Series at Your Restaurant

A successful event series can be a huge boon to your bottom line. Here's how to conceive, advertise, and support one at your restaurant.

How to Launch a Customer Membership or Subscription Service at Your Restaurant

A growing number of restaurants are creating subscription-based offerings that lock in customers. Here's how to start your own membership program.

How to Use Text Message Marketing to Boost Restaurant Profits

We dive into the basics of SMS marketing for restaurants, along with best practices to get the most out of every texting campaign.