Back of House Articles

A Guide to Setting Up a Ghost Kitchen for Restaurant Operators

The world of ghost kitchens is fast-growing but still largely hidden. Here's what you need to know to get started.

How Much Does It Cost to Start a Restaurant? Tips & Checklist

So you want to start a restaurant? This is everything you need to know about how to ge your new bar, eatery, food truck or cafe off the ground.

Are Ghost Kitchens a Stepping Stone to Opening a Brick and Mortar?

Operators weigh in on the pros and cons of starting a brand as a virtual restaurant, when the future goal is to open a brick and mortar.

How Restaurants Can Help & Show Support in Response to the War in Ukraine

Countless restaurants are mobilizing in support of Ukraine. Here's how to stand in solidarity, based on examples from restaurants responding worldwide.

How Much Do Restaurants Pay? A Breakdown of Restaurant Salaries

Using the latest available figures from the Bureau of Labor Statistics, we lay out restaurant salaries for roles like server, manager, and chef.

How to Step-up Your Restaurant Takeout Experience, According to a Carryout Critic

We asked Washington City Paper’s “carryout critic” Crystal Fernanders on how restaurants can create a better takeout experience.

14 Restaurants Leading the Way on Automation & Robotics

While delivery drones and robotic kitchens may feel like something out of The Jetsons, they're becoming the new normal for many restaurant operators.

A Beginner’s Guide to Creating & Selling Restaurant Merch Online

The step-by-step guide you need to create and sell merchandise for your restaurant online.

6 Examples of the Most Effective Restaurant Advertising Campaigns

The field of restaurant ads is crowded and noisy — but also hilarious and memorable. Here are some of the most effective ads of recent vintage.

How to Package To-Go Cocktails the Right Way

Once a pandemic stopgap, to-go cocktails have become a lasting option for restaurants and bars. Here's how to make 'em great.

The Pros & Cons of Cloud Kitchens & Ghost Kitchens

Is this restaurant model right for your business? We walk you through the emerging world of ghost kitchens to help you decide.

What Are the Benefits of Online Ordering for Your Restaurant?

There’s never been a better time to start offering delivery or to-go options for your restaurant. Here’s a complete guide for restaurant managers on how to get started.

How to Respond to Bad Restaurant Reviews

Everyone is a restaurant critic these days. Here's how to handle a bad online review with grace and savvy.

What Does the Future of Restaurant Robotics Look Like?

A look at the future of robotics and automation across the industry, from QSRs to fine dining, chains to independent restaurants, and beyond.

What is a Cloud Kitchen? Everything You Need to Know About Cloud Kitchens & Ghost Kitchens

A complete guide to the ins and outs of this new restaurant business model.

What Advances in Robotics Mean for Restaurant Labor

We chat with Dexai Robotics cofounder Anthony Tayoun about robotics and how automation is transforming restaurant kitchens.

How to Respond to Customers Who Are Complaining in Your Restaurant

How you assess and respond to a customer's real-time grievance can make a huge difference to your bottom line.

The 7 Best Restaurant Franchises to Buy or Own

Breaking down the costs and benefits of some of America's most popular and up-and-coming restaurant franchises.

What You Need to Know About Updates to the 80/20 Tip Credit Rule

We break down what you need to know about the revived 80/20 tip credit rule, scheduled to take effect on December 28, and what you should be doing now to prepare.

A Guide to Automation in Restaurant Industry: Everything You Need to Know

A quiet robot revolution has quietly been gathering steam in restaurants. Here's what you need to know as automation becomes increasingly the norm.

Bubble Dining: Should Your Restaurant Use Bubble Tents for Outdoor Dining?

The bubble tent was a welcome savior for many restaurants in late 2020. Should you invest in them long-term?

A Guide to Text Message Recruiting and Hiring for Restaurants

A look at how, why, and when to use text messaging to recruit and hire new employees in the restaurant industry

7 Ways to Reduce or Control Noise in a Restaurant

Strike an auditory balance between deafening and dead.

How & Why to Start Tip Pooling at Your Restaurant

Pooling tips at your restaurant can improve morale and help you keep workers. But it can also bring pitfalls.