Back of House Articles

Taking Advantage of World Cup Excitement in Your Restaurant

Explore World Cup restaurant opportunities and how restaurants can capture demand spikes, watch parties, and new customer acquisition moments.

Use a Restaurant AI Phone System To Boost Growth & Customer Experience

Find out how voice AI for restaurants can improve your revenue by answering missed and after-hours calls, with tips for protecting the customer experience.

5 Ways Tech Can Solve Your Restaurant Problems

Discover five restaurant technology solutions that solve staffing, inventory, online ordering, calls, and revenue challenges fast.

Keeping Your Restaurant Health Department Compliant

An overview of restaurant food safety guidelines and a Q&A with Back of House expert Dan Durkin about keeping your restaurant health department compliant.

Free (and Low-Cost) Resources When You're Starting a Restaurant in Canada

If you’re starting a restaurant in Canada, you’ll want to check out these grants, professional associations, and small business loan programs.

You Get What You Pay For: Why Outsource Restaurant Website Design and SEO

Stronger restaurant website design and SEO help customers find and choose you. See why outsourcing your restaurant website leads to better results.

Delivery Cost vs. Dine-In Profitability in Your Pizza Shop

Understand pizza shop delivery costs vs dine-in profitability and learn how to protect margins, improve systems, and grow delivery sales profitably.

Delivery Is Changing Restaurants: Here’s What You Need To Do

The demand for delivery is growing, but so are third-party delivery fees. Find out how you can grow your delivery sales while managing the costs better.

Restaurant Summer Staffing Strategies: Hire and Retain Top Talent

Get expert tips, platform insights, and proven strategies for seasonal restaurant staffing to hire and retain top front- and back-of-house talent this summer.

How Your Restaurant Can Capitalize on High-Protein Food Trends

Get the tips and tech you need to capitalize on today’s high-protein food trends. Our experts break down the operational and marketing changes to make.

Learning From the Noma Scandal: Tips for Effective Restaurant Staff Training

In the aftermath of the staff abuse scandal involving famous Noma chef René Redzepi, we offer tips for staff training that can improve morale and retention.

Prepping for Outdoor Dining Season: A Restaurant Patio Preparation Guide

Get your restaurant ready with this outdoor dining season preparation guide, covering operations, staffing, and marketing tips for patio success.

5 Pro Tips for Setting Your Restaurant Technology Budget

Check out these expert-level tips for setting your restaurant technology budget and controlling your restaurant technology costs by monitoring your spend.

What’s the Right Loyalty Program for My Coffee Shop?

Discover how to choose the best loyalty program for your coffee shop to boost repeat visits and strengthen customer retention.

How To Hop on the Top Value Dining Trends Without Hurting Profits

Value dining trends are up as cost-conscious consumers look for ways to save. Find out how to attract deal-seeking diners without hurting profit margins.

5 Ways Your Restaurant Is Failing at Third-Party Delivery (And How to Fix It)

Learn five common ways restaurants fumble third-party delivery and how to fix mistakes, streamline operations, and boost orders and customer satisfaction.

5 Ways We're Already Using AI in Restaurants

AI isn’t just for the major restaurant chains. Independent operators can benefit from using AI in restaurants for staffing, waste reduction, and more.

Parking Your Food Truck: How To Scale to a Brick and Mortar Restaurant

Thinking about scaling from a food truck to a restaurant? Experts share proven tips on layout, staffing, systems, and long-term sustainable growth.

How To Build a Restaurant Marketing Strategy and Communications Plan

Learn how to build a restaurant communications strategy that strengthens staff, boosts marketing, and drives PR success for new and established restaurants.

How To Reduce Food Waste and Protect Margins in Pizza Shops

Learn how to reduce food waste in pizza shops with actionable steps for better ingredient prep, portion control, and inventory practices that save money.

Keep Your Restaurant Employees Longer With Better Onboarding & Training

Find out how digitizing your restaurant onboarding and training strategy can reduce employee turnover and boost employee retention.

How ICE’s Presence Is Affecting the Restaurant Business

Dive into the facts about immigrants working in the restaurant industry and hear how ICE presence is impacting labor supply, customer foot traffic, and more.

Finding Free (and Low-Cost) Resources When You're Starting a Restaurant

Check out the grants, loans, and tech that can help you keep restaurant startup costs down and set you on the road to success.

Why Missed Calls Equal Lost Restaurant Revenue and How To Fix the Problem

We take a closer look at the real cost of all those missed phone calls and tell you how AI phone ordering services can help your restaurant.