Creating Restaurant Customer Profiles (and What To Do With Them)

Find out what to do with restaurant customer data to get a better understanding of who your customers are and how they spend.

Why Your Regulars Are Quietly Leaving (And How To Win Them Back)

Restaurant customer traffic is down. Find out why your loyalty program might be the key to bringing customers back to your restaurant.

Back of House Goes to the National Restaurant Association Show

Our team shares observations about restaurant industry trends, technology, and innovations from this year’s National Restaurant Association Show.

Top 10 Takeaways From the Spring 2026 Back of House Podcast Season

We highlight some of the keys to success for the colorful and varied roster of guests from the Spring 2026 season of the Back of House podcast.

Use a Restaurant AI Phone System To Boost Growth & Customer Experience

Find out how voice AI for restaurants can improve your revenue by answering missed and after-hours calls, with tips for protecting the customer experience.

Keeping Your Restaurant Health Department Compliant

An overview of restaurant food safety guidelines and a Q&A with Back of House expert Dan Durkin about keeping your restaurant health department compliant.

How Your Restaurant Can Capitalize on High-Protein Food Trends

Get the tips and tech you need to capitalize on today’s high-protein food trends. Our experts break down the operational and marketing changes to make.

Learning From the Noma Scandal: Tips for Effective Restaurant Staff Training

In the aftermath of the staff abuse scandal involving famous Noma chef René Redzepi, we offer tips for staff training that can improve morale and retention.

How To Hop on the Top Value Dining Trends Without Hurting Profits

Value dining trends are up as cost-conscious consumers look for ways to save. Find out how to attract deal-seeking diners without hurting profit margins.

5 Ways We're Already Using AI in Restaurants

AI isn’t just for the major restaurant chains. Independent operators can benefit from using AI in restaurants for staffing, waste reduction, and more.

Keep Your Restaurant Employees Longer With Better Onboarding & Training

Find out how digitizing your restaurant onboarding and training strategy can reduce employee turnover and boost employee retention.

How ICE’s Presence Is Affecting the Restaurant Business

Dive into the facts about immigrants working in the restaurant industry and hear how ICE presence is impacting labor supply, customer foot traffic, and more.

Finding Free (and Low-Cost) Resources When You're Starting a Restaurant

Check out the grants, loans, and tech that can help you keep restaurant startup costs down and set you on the road to success.

Less Is More: A Bare-Bones Approach to Restaurant Tech

How much tech do you really need to run a profitable restaurant? Get an expert’s take on the essential restaurant software for a lean approach.

No Tax on Tips: What Restaurant Owners Need to Know About the New Law

The No Tax on Tips bill is likely to affect you, your employees, and your restaurant business. Learn more and use our Tip Tax Savings Calculator!

When Politics Affect Your Restaurant Business, Think Outside the Box

Discover creative tips to help you deal with the unique restaurant business challenges that happen when food service and politics collide.

4 Things You Can Do Today To Increase Restaurant Profits

Learn realistic ways to increase restaurant profits with creativity and some help from cutting edge restaurant tech.

Top 10 Takeaways of the Fall Back of House Podcast Season

Check out our favorite moments from the Fall 2025 season of So You Want to Run a Restaurant, where we chat with chefs, owners and operators.

What Impact Will The New U.S. Budget Have on My Restaurant Business?

Trump’s 2025 tax and spending bill will create benefits and challenges for the restaurant industry. Learn what the restaurant tax changes mean for you.

Is It Time To Outsource Your Restaurant Payroll and HR?

Sure, you’re doing OK with QuickBooks, but it might be time to outsource your restaurant payroll and HR solutions. Use our five questions to figure it out.

5 Ways to Improve Your Restaurant Operation When Business Is Slow

Things are slow in the restaurant biz after the holiday rush. Use this time to work on your marketing and other long-term projects.

I'm Opening a Restaurant, What Tech Do I Need?

Learn what should be in your restaurant tech stack in order to operate a profitable restaurant. After a point of sale system, what’s next on our checklist?

The Top Restaurant News Stories From This Year

Looking back at the biggest restaurant news stories from 2025, from price pressure to AI.

Make These 5 Resolutions To Increase Restaurant Profitability in 2026

Come out of the gate swinging in 2026 with our experts’ top New Year’s Resolutions for ways to improve your restaurant profit margin.