Back of House Articles

Creating Restaurant Customer Profiles (and What To Do With Them)

Find out what to do with restaurant customer data to get a better understanding of who your customers are and how they spend.

How To Choose Scalable Restaurant Technology That Grows With You

Learn how to choose scalable restaurant technology, from POS systems to integrations, that enables efficiency now and supports growth in the future.

Why Your Regulars Are Quietly Leaving (And How To Win Them Back)

Restaurant customer traffic is down. Find out why your loyalty program might be the key to bringing customers back to your restaurant.

Increasing Repeat Business in Restaurants: Why Regulars Matter More Than Ever

Learn how to improve restaurant customer loyalty by cultivating regulars, reducing friction, and driving repeat business for long-term growth.

Back of House Goes to the National Restaurant Association Show

Our team shares observations about restaurant industry trends, technology, and innovations from this year’s National Restaurant Association Show.

How To Schedule Staff for Food Truck Busy Periods

Learn food truck staff scheduling strategies to manage busy periods, improve efficiency, and keep service running smoothly during peak demand.

Top 10 Takeaways From the Spring 2026 Back of House Podcast Season

We highlight some of the keys to success for the colorful and varied roster of guests from the Spring 2026 season of the Back of House podcast.

10 Ways to Reduce Stress for Your Restaurant Staff and Boost Retention

Learn 10 practical ways to reduce stress for restaurant employees, prevent restaurant staff burnout, and boost employee retention in restaurants.

Your Restaurant Website Is an Underrated Revenue Channel (And How to Fix It)

Restaurant websites don’t always convert visitors into orders. Learn how restaurant website optimization and direct online ordering increase online sales.

Best Practices for Inventory Management in a Small Cafe

Find out how a combination of cafe inventory management best practices and technology can help streamline your small cafe inventory management.

Taking Advantage of World Cup Excitement in Your Restaurant

Explore World Cup restaurant opportunities and how restaurants can capture demand spikes, watch parties, and new customer acquisition moments.

Use a Restaurant AI Phone System To Boost Growth & Customer Experience

Find out how voice AI for restaurants can improve your revenue by answering missed and after-hours calls, with tips for protecting the customer experience.

5 Ways Tech Can Solve Your Restaurant Problems

Discover five restaurant technology solutions that solve staffing, inventory, online ordering, calls, and revenue challenges fast.

Keeping Your Restaurant Health Department Compliant

An overview of restaurant food safety guidelines and a Q&A with Back of House expert Dan Durkin about keeping your restaurant health department compliant.

Free (and Low-Cost) Resources When You're Starting a Restaurant in Canada

If you’re starting a restaurant in Canada, you’ll want to check out these grants, professional associations, and small business loan programs.

You Get What You Pay For: Why Outsource Restaurant Website Design and SEO

Stronger restaurant website design and SEO help customers find and choose you. See why outsourcing your restaurant website leads to better results.

Delivery Cost vs. Dine-In Profitability in Your Pizza Shop

Understand pizza shop delivery costs vs dine-in profitability and learn how to protect margins, improve systems, and grow delivery sales profitably.

Delivery Is Changing Restaurants: Here’s What You Need To Do

The demand for delivery is growing, but so are third-party delivery fees. Find out how you can grow your delivery sales while managing the costs better.

Restaurant Summer Staffing Strategies: Hire and Retain Top Talent

Get expert tips, platform insights, and proven strategies for seasonal restaurant staffing to hire and retain top front- and back-of-house talent this summer.

How Your Restaurant Can Capitalize on High-Protein Food Trends

Get the tips and tech you need to capitalize on today’s high-protein food trends. Our experts break down the operational and marketing changes to make.

Learning From the Noma Scandal: Tips for Effective Restaurant Staff Training

In the aftermath of the staff abuse scandal involving famous Noma chef René Redzepi, we offer tips for staff training that can improve morale and retention.

Prepping for Outdoor Dining Season: A Restaurant Patio Preparation Guide

Get your restaurant ready with this outdoor dining season preparation guide, covering operations, staffing, and marketing tips for patio success.

5 Pro Tips for Setting Your Restaurant Technology Budget

Check out these expert-level tips for setting your restaurant technology budget and controlling your restaurant technology costs by monitoring your spend.

What’s the Right Loyalty Program for My Coffee Shop?

Discover how to choose the best loyalty program for your coffee shop to boost repeat visits and strengthen customer retention.